Privacy Policy

Effective Date: October 24, 2023

At GDLT Public Service, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact details.
• Identification numbers or documents required for public service processing.
• Log data and device information (IP address, browser type, device ID).
• Location data to provide region-specific services.

2. Use of Your Information

We use the collected information to:

• Provide, maintain, and improve our public services.
• Process your requests and applications efficiently.
• Communicate with you regarding updates, security alerts, and support.
• Ensure compliance with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With government authorities when required by law or to protect legal rights.
• With authorized service providers who perform services on our behalf.
• In connection with any merger or official restructuring of services.

4. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the details below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: